Please Read Carefully!
At Zielke Towing & Tire, your privacy is our top priority. Whether you need a tow, roadside help, or auto repairs, you can trust that your personal information is secure and handled responsibly. As a trusted local business, we are committed to protecting your data and using it only to provide the exceptional service you expect.
Information We Collect
To provide you with fast, reliable, and high-quality service, we may collect certain information when you contact us or use our services. Here’s what we collect and why:
- Contact Information: Your name, phone number, email address, and physical address to schedule services, provide updates, and communicate effectively.
- Vehicle Information: Details such as your vehicle’s make, model, and registration number to ensure we deliver the right assistance and repairs.
- Payment Information: Your credit card or other payment details to securely process transactions for our services.
- Website Usage Data: Non-personal details like your IP address and browsing activity to improve our website’s functionality and your online experience.
How We Use Your Information
At Zielke Towing & Tire, we use the information you provide to deliver the best possible service. Here’s how we put it to work for you:
- To Provide Services: We use your contact and vehicle information to handle your towing, roadside assistance, or repair needs quickly and efficiently.
- To Process Payments: Your payment information is used securely to complete transactions and provide you with receipts.
- To Keep You Informed: We may contact you with service updates, reminders, or follow-ups to ensure your satisfaction.
- To Enhance Your Experience: Website data helps us understand how you interact with our site so we can make it more user-friendly and relevant.
Sharing Your Information
Your personal information is treated with care and shared only when absolutely necessary to provide or improve our services:
- With Trusted Partners: Information like payment details or dispatch information may be shared with reliable service providers to process transactions or coordinate assistance.
- For Legal Compliance: We may disclose information when it’s legally required, such as responding to law enforcement requests or protecting our business and customers.
- For Analytics and Improvements: Non-identifiable data may be shared with tools that help us analyze performance and enhance your overall experience.
We are committed to safeguarding your privacy and ensuring any shared information is used responsibly.
Cookies and Tracking
To enhance your online experience, our website uses cookies and similar tracking technologies. These tools help us understand how visitors interact with our site and ensure a smoother browsing experience.
- What Cookies Do: Cookies allow us to remember your preferences, provide personalized content, and improve website functionality.
- What We Track: Non-identifiable information like your IP address, pages viewed, and time spent on our site helps us analyze and optimize performance.
- Your Control: You can manage or disable cookies through your browser settings. However, doing so may affect certain features of the website.
Data Security
Protecting your personal information is a top priority for us. At Zielke Towing & Tire, we take every step to keep your data safe and secure:
- Secure Transactions: Payment details are encrypted to ensure your financial information is processed safely.
- Restricted Access: Only authorized personnel have access to your personal data, minimizing risks.
- Continuous Monitoring: We use industry-standard security measures to protect against unauthorized access, breaches, or misuse of information.
Your Privacy Rights
At Zielke Towing & Tire, we believe you have the right to control your personal information. We are committed to transparency and empowering you to make choices about your data.
- Access Your Information: You can request details about the personal data we’ve collected and how it’s being used.
- Correct Inaccuracies: If any of your information is outdated or incorrect, you can request updates.
- Request Deletion: You can ask us to delete your personal data, provided it’s not needed for legal or operational purposes.
- Opt-Out of Communications: If you prefer not to receive updates or promotional messages, you can easily opt out.
Third-Party Links
Our website may include links to third-party websites for your convenience, such as external resources or partner services. Please note:
- Independent Privacy Practices: These websites operate independently of us and may have their own privacy policies.
- Your Responsibility: We encourage you to review the privacy policies of any third-party sites you visit to understand how they handle your data.
- No Liability: While we aim to link to reputable sites, we are not responsible for their content, policies, or practices.
Your online safety is important to us, and we recommend using caution when navigating third-party links.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
- Notification of Changes: Any significant updates will be posted on this page, so you’ll always know how your information is being used.
- Staying Informed: We encourage you to review this policy periodically to stay updated on any modifications.
- Effective Immediately: Changes take effect as soon as they are published, ensuring our practices remain transparent and current.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, we’re here to help.
- Phone: Reach us directly at [(269) 925-9573, (269) 429-6051)] for immediate assistance.
- Email: Send your inquiries to [Insert Email Address], and we’ll get back to you promptly.
- Visit Us: Stop by our office at [Insert Address] if you prefer to discuss matters in person.
At Zielke Towing & Tire, your privacy and satisfaction are our priorities. Don’t hesitate to reach out—we’re always here to support you!
